Delivery Policy

1. Scope of This Policy

This Delivery Policy explains how PrintYouth fulfils an order once payment is confirmed. It applies to every bundle purchased through printyouth.com, regardless of order size or price.

2. Digital Delivery Only

PrintYouth doesn't ship physical products — every bundle is a set of design files delivered electronically. There is no shipping address to enter, no courier involved, and no physical packaging or customs process of any kind. Delivery is the same whether you're ordering from India or anywhere else in the world.

3. How Delivery Works

Once your payment is confirmed by Razorpay, delivery happens automatically in two ways:

• You're taken straight from checkout to a download page with a link to your files
• The same link is emailed to the address you provided at checkout, as a backup

Your files are hosted on Google Drive — clicking the download link opens the folder for the bundle you purchased. No further action is required on your part.

4. Delivery Timing

Delivery is instant. As soon as Razorpay confirms your payment was successful, your download page and confirmation email are generated automatically — there is no manual processing step and no next-business-day delay. In rare cases where email delivery is slow due to factors outside our control (such as a delay at your email provider), the download page you land on immediately after payment already contains your link.

5. File Formats & What's Included

Bundles typically include a mix of print-ready PNG files, and, where noted, layered PSD and vector EPS files for further editing. The exact formats and design count included in a specific bundle are listed on that product's page before you buy — what you see there is what you'll receive.

6. Accessing Your Files Again

Your download link doesn't expire, so you can return to it whenever you need the files again — we'd still recommend saving your own copy after your first download, since we can't guarantee a specific third-party service (Google Drive) will be available indefinitely. If you've lost the link entirely, contact us with your order email and we'll help you recover access.

7. If You Don't Receive Your Files

Check your spam or promotions folder first — transactional emails occasionally land there. If it's genuinely not there, the download page itself (the one you land on right after paying) has the same link, so bookmark it or copy the URL before closing the tab next time. If you've lost both and payment was successfully captured, contact us via our Contact page with your order email and we'll get you access.

8. No Account Required

No account or Google login is required to access your files — the download link works for anyone who has it, so treat it like you would any other purchase receipt. Your order is tied to the email address you provided at checkout, not to an account on our site.

9. Third-Party File Hosting

Design files are hosted on Google Drive rather than served directly from our own servers. This is standard practice for delivering large digital design libraries. We aim to keep every linked folder accessible and complete; if a folder you're entitled to is genuinely inaccessible or missing files, see our Refund Policy for what happens next.

10. International Delivery

Because delivery is digital, there's no difference in process or cost for international customers. Razorpay accepts international cards at checkout, and your download link works the same way regardless of where you're located.

11. Changes to This Policy

We may update this policy if our delivery process changes — for example, if we move file hosting to a different provider. Material changes will be reflected in the "Last updated" date above.

12. Contact Us

Trouble with a download? Reach us via our Contact page, or email orders@printyouth.com.