Refund
Policy
Thank you for purchasing our digital products! We strive to ensure that you are completely satisfied with your purchase. However, due to the nature of digital products, we have specific guidelines regarding returns and refunds:
1. “No Returns on Digital Products”:
Once a digital product has been successfully downloaded or accessed, it is considered “used,” and we are unable to offer returns or exchanges.
2. Refund Policy:
No Refunds After Download: Due to the immediate access and nature of digital goods, we do not offer refunds after the product has been downloaded.
We encourage you to carefully review all product details before making a purchase.
Exceptional Circumstances:
If you experience an issue with the digital product that prevents you from accessing or using it as intended (e.g., file corruption, incorrect file), please contact us at [help@printyouth.com] within 7 days of purchase.
We will evaluate the situation and may offer a replacement or refund at our discretion. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
3. Duplicate Purchase:
In the event that you accidentally purchase the same digital product twice, please contact us at [help@printyouth.com] within 7 days of the second purchase.
We will issue a refund for the duplicate order upon verification.
4. Product Description Accuracy:
We make every effort to provide accurate descriptions and previews of our digital products.
If you believe the product does not match the description provided, please reach out to us within 7 days of purchase for review.
5. How to Request a Refund:
To request a refund, please contact us at [help@printyouth.com] with your order details and the reason for your request.
Our team will review your request and respond within 2–3 business days.
Contact Us
If you have any questions or concerns about our return and refund policy, please contact us at [help@printyouth.com]. We are here to assist you!